When can I move in?
If there is a storage space available that meets your specific storage needs, you can move in anytime during normal access hours.
How much notice needs to be given before I move out?
All contracts are month-to-month. However, we do require a 10-day notice before you move out.
What type of documentation do I need to provide in order to rent a space?
We require a government-issued photo ID (example: driver’s license, state ID, or passport).
Does there have to be someone in the office to let me through the security gates?
No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours.
How do I make a payment?
You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.
What are the hours of operation?
The office is open Monday – Friday 8:30 am to 5:30 pm, Saturday 10:00 am to 6:00 pm, closed on Sunday. Always available to meet customers by appointment outside of office hours. Existing customers can access the storage facility 365 days per year.
Do you sell boxes and storage supplies?
Yes. We sell various moving supplies in our office.
Do you have handcarts and dollies available at your facility?
Yes. You are welcome to use our complimentary carts to move in.
What forms of payments do you accept?
Checks, money orders, VISA, MasterCard, American Express and Discover and cash.
Do I need to sign a long-term lease?
No, we rent on a month-to-month basis unless the customer requests otherwise.
Do I need to bring my own lock?
You may bring your own lock at time of move-in; however we also have locks available for purchase.
How do I know how much storage space I will need?
You can either use our Storage Calculator on our website or call our manager for assistance.
Are there any items that I am NOT able to store?
All items stated in your Lease, including liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.